All of our footwear has been manufactured using the finest quality leathers and trims, some of which are delicate and require special care.
Slight marks and variations in the surface colour and texture should not be considered as faults as they are part of the nature of leather and suede.
A range of shoe care products is available here to assist in the maintenance of your shoes.
A little care and attention will help prolong the life of your favourite pair. Below are some care tips.
Dirt and dust should be removed before cleaning with a neutral leather conditioner.
Metallic shoes have a foil finish that is laminated onto the upper. The foil will naturally wear off with any abrasion.
SUEDE AND NUBUCK SHOES
Suede is a delicate material. Be wary of getting suede shoes wet! If they do get wet, let them dry naturally (not in front of a heater) then brush delicately with a suede brush. Also use a suede brush to remove dirt from the surface of the shoes.
Spraying suede and nubuck shoes with a waterproofer regularly is highly recommended.
BEADED / EMBELLISHED SHOES
Beads, crystals, gems and stitching may be damaged or lost if caught or snagged. Gems and beads are fixed securely, but we cannot guarantee they will remain attached. These shoes are extremely delicate in nature and great care should be taken to avoid any abrasion whilst wearing.
Heel tips often wear down quickly or come away from the heel but can be replaced quickly and easily. Watch for excessive wear on heel tips, we strongly advise you replace the heel tips once they have worn through, and before wearing into the heel. This will allow you to wear your shoes for longer and prevent damaging the heel structure.
We recommend not driving in heels as this can prematurely wear the heel sole.
Crackled leather can be delicate and cracks can further appear and become deeper and more pronounced with wear. This is not a fault but an aging characteristic of the treatment on the leather.
PONY HAIR LEATHER
Pony hair leather is delicate in nature and if scuffed or scraped may damage the appearance and cause loss of fur. This is a natural product and therefore not seen as a fault. To clean, wipe down with dry/mildly damp cloth.
Throughout its life velvet can become crushed and loose its sheen. Like all shoes, regular care is required to maintain its distinct texture and finish. Use a water and stain protector regularly as liquids can stain velvet easily. Avoid high exposure to sunlight as it will affect the colour. Store your velvet shoes in a shoe bag/inside their box, in a cool, dry area to protect from dust and moisture.